Weekend Happy Hours Octopus Energy
At times when the energy supply is super expensive (and polluting), customers get rewarded for using less. There aren’t as many Saving Sessions for Scottish customers – but we’ve cooked up a way to make sure you still get the opportunity to use Happy Hours in the weekend! In simple terms, we look at your historical energy usage to see the average amount of energy you tend to use at the time of the session. We’ll email you to let you know about each Power Down session on the day, so look out for our email invites. Use less electricity in two Power Down sessions to earn one free Weekend Happy Hour and select when you’d like to use it at the weekend. As long as you’re part of Saving Sessions, you’ll be signed up automatically and should see Weekend Happy Hours on your online dashboard.
Prebook Security frequently asked questions
You will receive a confirmation email after booking and a reminder email the day before your visit. You may be asked to return at your booked time or make a new booking if your slot has passed. However, please don’t worry if you are slightly early or late – the system has a time tolerance around your booking slot to accommodate this. If mixed waste and recycling is brought to the site this is limited to four visits per 28 days; for garden waste only, up to 6 visits per 28 days. If you are unable to attend your pre booked slot, please cancel your appointment using the link provided in the confirmation email received at the time of booking. As of Monday 24 August, fridges and freezers are able to be accepted at the recycling centre and on bulky waste collections.
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Checks will be made at the weigh bridge office to determine if you are disposing of domestic waste. You will need to visit the site office when you arrive. If you arrive after this time, you will not be allowed in. You can ask a friend or family to book for you. You will see that we separate items out by categories. If you have more DIY waste than the free limit, you’ll need to pay a fee.
- Get information about our cloakrooms, toilets, quiet spaces, cafes and shops to make sure your visit goes as smoothly as it can.
- Because of that, it’s worth scheduling your Weekend Happy Hour soon after the time slots are released.
- At times when the energy supply is super expensive (and polluting), customers get rewarded for using less.
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The acceptable arrival window is no more than 30 minutes either side of the booked time slot. Now that the booking system is established, our recycling centre policy will be enforced. No, you need a booking to access the recycling centre. When visiting the recycling centre, remember to separate your waste before you visit.
If you do not have an email address, please call our HWRC team to make a booking. If you need assistance on site due to a protected characteristic, please indicate this on the booking form. If you arrive much earlier or later than your booked time, the ANPR barrier may not open. Your personal information will be kept confidential and used only to manage your booking, in line with our terms and conditions and privacy notice.
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